{"id":125,"date":"2022-12-10T16:07:35","date_gmt":"2022-12-10T15:07:35","guid":{"rendered":"http:\/\/ilm-editions.fr\/?page_id=125"},"modified":"2024-01-11T18:40:13","modified_gmt":"2024-01-11T17:40:13","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/ilm-editions.fr\/index.php\/remboursements_retours\/","title":{"rendered":"MENTIONS LEGALES & CONDITIONS GENERALES"},"content":{"rendered":"

<\/p>

Identit\u00e9<\/mark><\/strong><\/p>

Qui sommes-nous ?<\/p>

Ce site est la propri\u00e9t\u00e9 de ILM INITIATIVE, SASU immatricul\u00e9e au R.C.S. de Pontoise sous le num\u00e9ro 979683083.<\/p>

H\u00e9bergement<\/p>

Ilm Editions est h\u00e9berg\u00e9 par OVH SAS, dont le si\u00e8ge social est sis 2, rue Kellermann, 59100 Roubaix.<\/p>

Contact<\/p>

contact@ilm-editions.fr<\/a><\/p>

<\/p>

Conditions g\u00e9n\u00e9rales de vente (CGV)<\/mark><\/strong><\/p>

Prix & Frais de livraison<\/p>

Les prix affich\u00e9s sur Ilm Editions sont en euros TTC. Les frais de livraison doivent s\u2019ajouter au prix du produit. Les frais de livraison varient en fonction du poids du produit et du lieu de livraison.<\/p>

Commande<\/p>

Une confirmation de la commande par le client \u00e9quivaut \u00e0 une acceptation d\u00e9finitive de l\u2019offre. Un courriel de confirmation est envoy\u00e9 \u00e0 l\u2019adresse \u00e9lectronique renseign\u00e9e. Si tous les \u00e9l\u00e9ments requis sont r\u00e9alis\u00e9s, Ilm Editions s\u2019engage alors \u00e0 traiter la commande, \u00e0 exp\u00e9dier le produit au plus t\u00f4t \u00e0 l\u2019adresse de livraison indiqu\u00e9e. Le client est inform\u00e9 de l\u2019exp\u00e9dition par mise \u00e0 jour de la commande.<\/p>

Pr\u00e9-commande<\/p>

Ilm Editions peut proposer des produits en pr\u00e9-commande, et s\u2019engage alors \u00e0 annoncer une date de livraison pr\u00e9visionnelle, \u00e0 titre indicatif. Dans ce cas, Ilm Editions peut tenir inform\u00e9 les clients du d\u00e9roulement des op\u00e9rations d\u2019approvisionnement. En cas de d\u00e9lai, le client peut, s\u2019il le d\u00e9cide, r\u00e9clamer un remboursement.<\/p>

Paiement<\/p>

Les commandes sont valid\u00e9es par Ilm Editions \u00e0 r\u00e9ception du paiement. Les paiements se font par carte bancaire, Paypal, Google Pay. En cas de probl\u00e8me de paiement, un incident sera ouvert et la commande est susceptible d\u2019\u00eatre annul\u00e9e.<\/p>

Livraison<\/p>

Ilm Editions se garde du choix de la soci\u00e9t\u00e9 et des modalit\u00e9s de livraison. Ilm Editions ne pourra \u00eatre tenu responsable d\u2019un retard, ou d\u2019une d\u00e9gradation du produit lors de la livraison. N\u2019h\u00e9sitez pas \u00e0 refuser le colis s\u2019il pr\u00e9sente le moindre signe de d\u00e9gradation.<\/p>

Retours<\/p>

Vous disposez de 14 jours apr\u00e8s la r\u00e9ception de votre commande pour demander un retour d’un ou plusieurs articles. Cette demande de retour est gratuite uniquement s\u2019il s\u2019agit d\u2019une erreur de notre part. Le cas \u00e9ch\u00e9ant, les frais de retour seront ajout\u00e9s au montant du remboursement. A l\u2019inverse, les frais de retour incombent au client. Les articles retourn\u00e9s ne devront avoir subi aucun dommage, dans leur \u00e9tat d\u2019origine, et ne pas avoir \u00e9t\u00e9 utilis\u00e9s. Le remboursement sera effectu\u00e9 par virement sous 30 jours.<\/p>

Les r\u00e9clamations se font par courriel : sales@ilm-editions.fr<\/a><\/p>

<\/p>

<\/p>","protected":false},"excerpt":{"rendered":"

Identit\u00e9 Qui sommes-nous ? Ce site est la propri\u00e9t\u00e9 de ILM INITIATIVE, SASU immatricul\u00e9e au R.C.S. de Pontoise sous le num\u00e9ro 979683083. H\u00e9bergement Ilm Editions est h\u00e9berg\u00e9 par OVH SAS, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-125","page","type-page","status-publish","hentry"],"yoast_head":"\nMENTIONS LEGALES & CONDITIONS GENERALES - Ilm Editions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ilm-editions.fr\/index.php\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MENTIONS LEGALES & CONDITIONS GENERALES - Ilm Editions\" \/>\n<meta property=\"og:description\" content=\"Identit\u00e9 Qui sommes-nous ? 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